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Canning Alumni Network
Volume 1 ( April 2017 )

This newsletter will give you advice and opportunities for improving your business skills, increasing your cultural knowledge and expanding your Business English. We hope you enjoy it and find it useful.

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1) Business Skills: Three Secrets to Powerful Presentation Openings
2) Global Mindset: Cross-Cultural Business Entertaining
3) Business English: Four Easy Ways to Increase Your Business Vocabulary
4) Canning UK: Two-for-One Summer Campaign
5) Canning News: Launch of New Brochure
6) Canning Solutions



 Business Skills: Three Secrets to Powerful Presentation Openings

1) Surprise Them - “Did you know that over 60% of our customers are under 40? Today I will introduce a new marketing strategy targeting this key market…” Use some interesting statistics/information to grab your audience’s attention. Another surprise technique is to say something that may be controversial, e.g. “Soon we won’t need an HR department! Let me show you why this new IT system could replace many of our HR functions….”

2) Involve Them - “How many people here think we have too many meetings?... I see almost everyone. Let’s look at ways we can cut the number of meetings by half…” Ask the audience questions to make the presentation interactive, rather than a one-way lecture.

3) Connect to Them - “I know everyone here complains about our accounting system as being too slow. Good news! Today I will show you how the new system will help make your work easier…” This is probably the most important principle. Your audience should quickly see what will benefit them from listening to your presentation. If you connect your presentation topic to their real needs and interests they will be an attentive and interested audience.

Find more advice on powerful presentation openings at:
1 - “How to create a powerful opening for your next presentation”
2 - “8 Presentation openers that grab your audience from the get-go”

If you would like to improve your own presentation skills you are welcome to join one of our regular International Presentation Skills open courses. Upcoming courses will be on:

May - Thursday 18th-Friday 19th
June - Monday 19th-Tuesday 20th
July - Thursday 13th-Friday 14th


For more details about our International Presentation Skills course, or any of our other Business Skills courses, please see our website www.canning.co.jp or contact: news@canning.co.jp


 Global Mindset: Cross-Cultural Business Entertaining

Culture Quiz:
Q1 In which of these countries may you be invited to dinner at your business partner’s home?
A: New Zealand B: Poland C: Portugal

Q2 In which of these countries is the most important male guest usually seated facing the door?
A: Spain B: Sweden C: Taiwan

Q3 In which of these countries should you leave some food on your plate to be polite?
A: Pakistan B: Russia C: Germany

Entertaining is very important in business, but be careful as the style of entertaining varies greatly between cultures. Here are 4 key factors to be aware of:

1 Time & place
- some cultures prefer to entertain people at home, to show a strong personal relationship, while others prefer restaurants. In Muslim cultures be sensitive to religious factors, for example in the Ramadan holy season many Muslims do not eat between sunrise to sunset, so a business lunch would not be a good idea!

2 Food choice
- consider your food choice carefully. In some cultures there are religious food taboos, such as beef for Hindus, pork for Muslims and shellfish for Jews. Also people may be vegetarian or have a food allergy. So it is always safest to check first what people can eat.

3 Seating
- at formal dinners there may be a set seating order, with particular seats reserved for important guests, the host, etc. Also there may be cultural rules affecting male/female seating arrangements. If you’re not sure where to sit it is best to wait to be told where to sit.

4 Table manners
- again what is good table manners in one culture may be rude in another. For example, whereas in Japan it is okay to pick up your rice bowl, that would be very rude in Korea. In India it is fine to eat with your hands, but only your right hand. Your left hand is seen as unclean and should not touch any food. Check how you should eat to avoid any embarrassment!

Quiz Answers:
Q1 - A, in New Zealand entertaining at home is quite common. In Poland most entertaining is done in restaurants. In Portugal entertaining at home is usually only for friends, not business partners.
Q2 - C, in Taiwan, and much of Asia, the seat facing the door is the best seat. In Spain the most important male guest sits to the right of the hostess. In Sweden he sits to the left of the hostess.
Q3 - B, in Russia leaving some food signals you are full. In Pakistan leaving food is seen as wasteful. In Germany it is polite to “clean your plate” to show that you enjoyed all the food.

Find more advice on business entertaining cultural styles at these sites:
1 - Cross-Cultural Business Entertaining Etiquette
2 - International Dining Etiquette

If you would like to improve your own cross-cultural skills you are welcome to join one of our regular Bridging the Gap open courses. Upcoming courses will be on:

September - Wednesday 13th
December - Thursday 13th


We also offer courses focusing on specific business cultures, such as Working With French Partners, Working With Indian Partners, Working With German Partners, and many more. For more details, please see our website www.canning.co.jp or contact: news@canning.co.jp


 Business English: Four Easy Ways to Increase Your Business Vocabulary

1 Set a target of how many words you want to learn and give yourself a deadline. It is important to be realistic here. For example, “I will learn 100 words in 2 days” is impossible, “I will learn 20 new words in one month” is much more realistic.

2
Choose which words you want to learn. If you want to learn general business words you should read general business news articles in newspapers or online. If you want to learn words related to your job or business area you should read magazines or websites that focus on your industry.

3
Read for a short time and frequently. It is better, and easier, to read for 10 minutes 5 times a week, than for 50 minutes once a week. Many newspapers/magazines have a “Business Briefs” section with short articles only 2-4 paragraphs long. Those are an easy starting point.

4
Write down new words. Buy a small notebook you can easily carry with you. Write down new words and their meaning in Japanese. Also, to help you remember and use them easily, try writing short sentences using your new words in your word book.

Find more advice on increasing your Business English vocabulary at these sites:
1- Business English Site (free vocabulary & grammar exercises)
2- 35 Terms to Enhance Your Business English Vocabulary

If you would like to improve your own general Business English skills you are welcome to join one of our regular Business Communication Booster open courses. Upcoming courses will be on:

June - Wednesday 28th - Friday 30th
August - Wednesday 16th - Friday 18th


We also offer courses focusing on building your English for Business courses. For more details, please see our website www.canning.co.jp or contact: news@canning.co.jp


 Canning UK: Two-for-One Summer Campaign

Interested in improving your Business English skills in London?
Canning in London is having a special campaign this summer; TWO FOR ONE courses. Two people can join the below courses for the price of one person.

Intensive English for Business: 10-14 July 2017
Intensive English for Business: 7-11 August 2017
NB: two people can come on the same Intensive English for Business course or one can come in July and one in August.
Powerful Communication Skills course: 7-11 August 2017

If you are interested in this campaign, you can see more details at our website: http://www.canning.co.jp/download.html or contact: news@canning.co.jp

 

 Canning News: Launch of New Brochure


In May we will be launching our new brochure, which provides updated information about our training and consulting solutions. If you would like to receive a copy please email us at:news@canning.co.jp

 

 
 

Canning & Associates

We are a training and development consultancy based in Tokyo. Since 1986 we have helped our clients meet the challenges of international business in terms of their people and communication. As part of the Canning Group, established in London in 1965, we have delivered programs to over 160,000 business people of 70 different nationalities, in over 30 different countries worldwide.

We offer the following solutions to our clients:
Training: Business Skills, Cross-Cultural Training, English for Business and customized training courses.
Consulting: Leadership Development, Talent Management, Assessment and Change Management.

For more information about any of our training and consulting services please see our website www.canning.co.jp or contact: news@canning.co.jp


If you would like to see past newsletters please go to the Archives section on our website at: http://www.canning.co.jp/newsletter

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